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Patient Participation Group 

We haven’t wanted to bother the Practice any more than necessary but some have been concerned about both the individuals working there and how the Practice is managing, so we asked Dr Evans for an update. Here is what he said:

 

Dr Matt Hayward tested positive to Covid, he felt awful but insisted on working from home throughout, despite which he made a good recovery but remained exhausted for a week after. We also have one key worker currently at home caring for children with probable Covid and another having to shield (ie strictest isolation measures for patients on the list of the extremely vulnerable). That being said we are well set up for remote working, our wonderful staff volunteered to work on Easter Monday and Friday and arranged a rota themselves ( a week later Parliament announced this was obligatory but they beat them to it!).

 

We are conscious that in other countries health care workers have been hubs of transmission. Obviously we are all extremely keen to keep patients away from hospitals if at all possible but we are equally keen to ensure that patients we see here are protected against having the virus transmitted by ourselves, so we have erected some tents outside the Surgery. We are seeing patients via video if at all possible, but some patients we simply need to see face to face. This is done if possible in the patients’ cars, the tents are in case it is raining or if a bit of privacy is needed when the cars can be driven in.

 

We do have a morning and afternoon triage session and if anyone has a problem that requires immediate attention it is important we are contacted. However if it is something that can wait or be self managed then that should be done. We are still spending a lot of time trying to determine which of our patients are particularly high risk and how to protect them. We are employing locums (stand-in Doctors) in the mornings to free us up to do that work and we would ask patients please to ensure they utilise the morning triage if at all possible.

 

There will be so many people to thank when this is all over but some do immediately spring to mind: the managers and staff of the care homes who are doing an amazing service protecting and caring for their residents, the very many residents who have stepped up when needed and the Painswick Pharmacy who have been an amazing support to the Surgery and to our mutual patients.

 

Dr Rhys Evans


A message from the Chair, John Morley

Are you a patient at Painswick surgery?

If so, we would like to invite you to join the Painswick Surgery Patient Participation Group.

We are not the surgery, but your fellow patients who meet regularly with the doctors and practice staff.  We are here to support the Practice and provide a two way communication channel.

If you provide us with your email address you will be the first to hear about any extra appointments becoming available and Surgery news.

In these difficult times fo the NHS, we feel it is time to step up our support for the surgery and its patients.

We meet every 3 months and our meetings are attended by one of the partners/and or Practice Manager.

In between meetings, members of the committee meet or liase over on going projects such as attempting to start a volunteer driver scheme.

We raise issues which have caused concern or worry for patients as well as those which have been successful and helpful. The PPG does not handle individual complaints.

We work with the practice to identify priorities for patients and contribute to proposals for any improvements or changes,

If you would like to receive the PPG newsletter or join the Patient Participation group please email:

Painswickppg@gmail.com

Please DO NOT SEND PERSONAL MEDICAL DETAILS.  

PPG meeting minutes Tuesday 12th November 2019

PPG meeting minutes Wednesday 10 July 2019

 


 
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